Warranty Information

Teva ® are warranted to provide normal wear and be free from defective materials or faulty manufacturing for one year from confirmed date of purchase. Any products beyond one year will be evaluated on a case by case basis.

All warranty returns purchased from an Authorized Teva® dealer in Canada should be sent to:

  • Returns Department
  • RMP Athletic Locker
  • 6085 Belgrave Road
  • Mississauga Ontario, Canada, L5R 4E6

All warranty returns purchased from http://www.tevaonline.ca should be sent to:

  • Returns Department
  • 6085 Belgrave Rd, Mississauga, ON, L5R 4E6

Make sure that you include the following information:

  1. Your Name
  2. Mailing Address
  3. Email Address
  4. Phone Number
  5. Where they were purchased
  6. When the item was purchased
  7. A copy of the receipt
  8. A description of the problem with the footwear

It is recommended that you ship your footwear via a shipping method that provides a tracking number. Do not destroy the tracking information until you have received correspondence back from the distributor on your exchange. For further warranty information please contact us at contact@tevaonline.ca